Terms and Conditions

Please read these terms carefully before using mspark.

These Terms and Conditions (“Terms”) govern your access to and use of mspark (the “Service”). By accessing, creating an account, or using mspark, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By using mspark, you confirm that: - You have read and understood these Terms - You agree to comply with them - You have authority to enter into these Terms on behalf of yourself or your organization

2. Eligibility

You must be at least 18 years old to use mspark. If you are using mspark on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

3. The Service

mspark is a marketing automation and AI workflow platform that provides: - AI-powered playbooks and workflows - Content generation and optimization tools - SEO, distribution, and revenue enablement agents - Integrations with third-party marketing tools mspark may evolve over time, and features may be added, modified, or removed.

4. Account Registration and Security

To access certain features, you must create an account. You are responsible for: - Maintaining the confidentiality of your login credentials - All activity that occurs under your account - Ensuring your information is accurate and up to date You agree to notify us immediately if you suspect unauthorized access.

5. Acceptable Use

You agree not to misuse mspark. You may not: - Violate any applicable laws or regulations - Use mspark for illegal, harmful, or abusive purposes - Infringe intellectual property rights - Distribute malware or attempt to compromise platform security - Abuse automation to spam or harass individuals or organizations - Reverse engineer or copy platform components - Use the Service in ways that violate third-party platform policies We reserve the right to suspend or terminate accounts that violate these Terms.

6. AI Outputs and User Responsibility

mspark provides AI-generated outputs, including content, recommendations, and automation actions. You acknowledge that: - AI outputs may be inaccurate, incomplete, or outdated - You are responsible for reviewing outputs before publishing, distributing, or acting on them - mspark does not guarantee performance outcomes, rankings, or business results Certain workflows may include human approval steps before execution.

7. Playbooks, Workflows, and Automation

mspark provides reusable templates ("Playbooks") and automation workflows. You understand that: - Playbooks may trigger integrations or external actions - Execution results depend on input quality and third-party systems - You remain responsible for actions performed through connected accounts

8. Third-Party Integrations

mspark may integrate with third-party tools and platforms such as: - CMS providers (e.g., Webflow, WordPress) - Social platforms (e.g., LinkedIn) - SEO providers (e.g., Semrush, DataForSEO) Your use of third-party integrations is subject to their own terms and policies. mspark is not responsible for: - Third-party service availability or downtime - Changes in third-party APIs or pricing - Actions taken by third-party platforms

9. Fees, Billing, and Subscriptions

If you purchase a paid plan: - You agree to pay all applicable fees - Subscription charges recur monthly or annually unless canceled - Usage limits may apply depending on your plan Refunds are not guaranteed unless required by law or explicitly stated.

10. Data Ownership and Privacy

You retain ownership of content you provide to mspark. By using the Service, you grant mspark a limited license to process your data solely to: - Provide platform functionality - Execute workflows and playbooks - Improve reliability and user experience Our collection and use of personal data is governed by our Privacy Policy.

11. Intellectual Property

mspark retains all rights, title, and interest in: - The platform software - Playbook frameworks - Workflow infrastructure - Branding and design elements You may not copy, resell, or distribute mspark intellectual property without written permission.

12. Feedback

If you provide feedback or suggestions, you grant mspark the right to use it to improve the Service without obligation or compensation.

13. Service Availability and Modifications

The Service is provided on an "as is" and "as available" basis. We may: - Modify or discontinue parts of the Service - Introduce new features - Suspend access for maintenance or security We do not guarantee uninterrupted availability.

14. Termination

You may stop using mspark at any time. We may suspend or terminate your access if: - You violate these Terms - Your use creates risk or harm to mspark or others - Required by law or enforcement action Upon termination, your right to access the Service ends immediately.

15. Disclaimer of Warranties

To the maximum extent permitted by law, mspark disclaims all warranties, including implied warranties of: - Merchantability - Fitness for a particular purpose - Non-infringement We do not guarantee that the Service will meet your specific needs or produce specific outcomes.

16. Limitation of Liability

To the maximum extent permitted by law, mspark shall not be liable for indirect, incidental, or consequential damages, including: - Loss of revenue or profits - Loss of data - Business interruption - Content performance outcomes Our total liability is limited to the amount you paid to mspark in the preceding 12 months.

17. Indemnification

You agree to indemnify and hold harmless mspark from claims, damages, or expenses arising from: - Your misuse of the Service - Your violation of these Terms - Your violation of third-party rights or platform policies

18. Governing Law

These Terms are governed by applicable law. Any disputes will be resolved in the appropriate courts of competent jurisdiction.

19. Changes to These Terms

We may update these Terms periodically. If changes are material, we may notify you through the Service or via email. Continued use after changes constitutes acceptance.

20. Contact Information

If you have questions about these Terms, please contact us at support@mspark.com.

By using mspark, you acknowledge that you have read, understood, and agreed to these Terms.