Privacy Policy

We collect information directly from you, automatically when you use the Service, and from third-party services you connect. A. Information You Provide We collect information you knowingly provide, including: - Account information (name, email, password) - Company name and workspace details - Playbook inputs and user prompts - Brand Kit settings - Content you upload or generate - Support tickets or feedback B. Automatic Information We collect information automatically when you interact with the Service: - Usage data, logs, feature interactions - Device information - IP addresses, browser type, and operating system C. Third-Party Integrated Data If you connect integrations (e.g., CMS, SEO tools), we may collect: - Metadata needed to perform actions - Content or analytics from connected accounts - Third-party service usage data

We use your information to: - Provide, maintain, and improve mspark features - Execute playbooks and workflows - Personalize your experience - Communicate service updates, notices, and support - Secure and protect mspark and users - Analyze usage trends and product performance We do not sell your personal information.

mspark uses machine learning models to generate outputs. You acknowledge that: - AI outputs are based on patterns and examples and may not be accurate - You are responsible for reviewing content before publishing, scheduling, or distributing - Generated content may reflect third-party sources

If you are located in a region where a legal basis is required for personal data processing (e.g., GDPR): - mspark processes personal data to fulfill services you request - Legal obligations and legitimate interests (security, fraud prevention)

We use cookies and similar technologies to: - Maintain session state - Enable security features - Analyze usage and performance See our Cookie Policy for details.

When you connect third-party services: - We may access data necessary for functionality - Use is limited to actions you authorize - Third-party terms and privacy policies apply mspark is not responsible for third-party policy changes or outages.

We may share information: - With service providers that support the Service - With integrated third-party tools you authorize - To comply with laws or legal processes - To protect rights, safety, or property We never sell your personal information.

We retain your information as long as necessary to: - Provide services - Meet legal obligations - Resolve disputes You may request deletion of your account and data.

We implement industry-standard safeguards including: - Encryption of data in transit and at rest - Secure cloud infrastructure - Regular monitoring and access controls No method of transmission over the internet is guaranteed 100% secure.

mspark is not directed to children under 18. We do not knowingly collect information from minors.

Depending on your location, you may have rights to: - Access your personal data - Correct or update information - Delete data - Restrict or object to processing - Export your data Contact us at support@mspark.com to exercise your rights.

Your information may be processed in countries with different data protection laws. We take measures to protect your data according to industry best practices.

We may update this Privacy Policy. If changes are material, we will notify you by: - Email, or - Notice in the Service Your continued use after changes indicates acceptance.

If you have questions about this Privacy Policy, contact us at support@mspark.com.